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Have you faced any situation when you needed to act very skillfully and discreetly? How did you manage? |
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Have you ever felt irritated or frustrated while dealing with a customer? How do you respond when customers become demanding beyond an acceptable level? |
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How would you respond if one of your colleagues came to you and asked you something, which you could not reveal to him, because you were bound by confidentiality?
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Have you ever felt irritated or frustrated while dealing with a customer? How do you respond when customers become demanding beyond an acceptable level?
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What kind of customer queries have you been handling? How do you manage to meet their requirements and how do you respond to them?
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What kind of customer queries have you been handling? How do you manage to meet their requirements and how do you respond to them? |
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How do you respond when you receive negative feedback from a customer about you personally? What approach would you take to deal with such a customer?
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How do you respond when you receive negative feedback from a customer about you personally? What approach would you take to deal with such a customer?
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How would you respond if one of your colleagues came to you and asked you something, which you could not reveal to him, because you were bound by confidentiality?
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View Answer |
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Have you faced any situation when you needed to act very skillfully and discreetly? How did you manage?
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View Answer |