INTERVIEW QUESTIONS
INSURANCE
DETAILS
Question: Does CSR (Claim Settlement Ratio) of an insurance company include wrong or fraudulent claims too?
Answer: Yes, claim settlement ratio covers all the claims filed in the annual year. These may include claims that were filed in wrongly or fraudulent claims. It is for this very reason that CSR is only a yardstick to select your insurance company and should be used judiciously and by taking into account for such fraud claims.
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