INTERVIEW QUESTIONS WEB WEB SITE HOSTING DETAILS

Question: from your experience, what is the single most important feature to look for as a business owner when looking for a hosting service provider, and why?

Answer:
Accessibility to qualified technicians. We understand that no matter what, there are going to be issues in a service oriented business such as web hosting. We also know that as business owner, time is money. Our support staff is trained to answer customer questions quickly and effective, and when possible, to answer any anticipated follow up questions as well. Compared to the industry, we have a very high 1st time resolution rate.

Accessibility to qualified technicians. We understand that no matter what, there are going to be issues in a service oriented business such as web hosting. We also know that as business owner, time is money. Our support staff is trained to answer customer questions quickly and effective, and when possible, to answer any anticipated follow up questions as well. Compared to the industry, we have a very high 1st time resolution rate. Source: CoolInterview.com

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