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  • INTERVIEW QUESTIONS CALL CENTER INTERVIEW QUESTIONS DETAILS
    Question :
    what do u know about call center?


    Posted by: karan kumar on 12/15/2010

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    Category Call Center Interview Questions Interview Questions
    Rating (0.3) By 930 users
    Added on 12/15/2010
    Views 440
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    Answers:

    Call center is an organisation, which comes under BPO. There are different types of call center such as Inbound, outbound, sales, insurance, etc. In Inbound call center we recieve call and answer to people's queries. In Outbound call center we make call to people for queries , answers, sales and other businesses.



    Posted by: ajinkya vanarase    

    Contact ajinkya vanarase Contact ajinkya vanarase

    Call center is an organisation, which comes under BPO. There are different types of call center such as Inbound, outbound, sales, insurance, etc. In Inbound call center we recieve call and answer to people's queries. In Outbound call center we make call to people for queries , answers, sales and other businesses.



    Posted by: ajinkya vanarase    

    Contact ajinkya vanarase Contact ajinkya vanarase

    It is physical place where CSA used to receive and make high volume calls to the customer and used to resolve their queries is known as a call center...it is a part of BPO..



    Posted by: Pankaj Kuamr Borah    

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    Call center is an organisation by which many body work like same which is in other field.
    But in this there are two types-
    1) Inbound
    2) Outbound
    1)We attend the calls of customers and solve the queries.

    2)We make a call to sell any Product of the company.



    Posted by: Harmendra Kumar    

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    Call center is a physical location where the calls are made and received for the satisfaction of the customer.
    or
    Call center is a contract point between customer and company.



    Posted by: Manoj Kumar    

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